¶””This is my feedback/appreciation response i am willing to write upon successful and fast transition of my filing from start to complete.
I was referred to New Wave Tax Consulting and thought of trying once. I was filing taxes over the last three years with ustaxfiler. Though it was good experience with them, i wanted to check this time with New Wave Tax and it was amazing. Tax filing is not so easy especially in the US and you need some level of understanding which most of software engineers lack. Everything was very professional starting from questionnaire gathering to explaining the benefits i can avail when going for itemization and making sure i get the maximum refund based on my situation.
I was dealing with Mr. Swethak and he made sure I was informed of everything in every step. My wife’s SSN was not matching and i was continuously followed up until i provided the response. This person was so keen of getting fast response in order to get my filing done faster and was very patient even though i was not answering him due to my busy schedule. That attitude and character is commendable and now i want to file taxes from the same person/firm in future as well. I would highly recommend to my friends in future as well, as i did this time also.The user interface is very easy and a lay man(person without much computer knowledge) also can follow the steps pretty easy.
All in all i am very satisfied and wanted to provide this feedback amidst my busy schedule. Hats off to the entire team of New Wave Tax, especially Mr. Swethak for his continuous support and dedication towards customer satisfaction.
I would rate 4.5/5 and look forward to more business with you.””¶